Terms & Conditions for The Gravity Bath Studio
Welcome to The Gravity Bath Studio. By using our website or purchasing from us, you agree to the following terms and conditions. Please read them carefully before placing any order.
1. General Information
The Gravity Bath Studio is a brand offering luxury bathroom fixtures, sanitaryware, faucets, showers, and related products.
2. Use of the Website
By accessing or using our website:
- You confirm that you are at least 18 years old or using it under the supervision of a guardian.
- You agree not to misuse the website or its content in any way.
- You must not engage in activities that could damage or interfere with our services.
3. Product Descriptions
We aim to provide accurate product descriptions, colors, materials, and dimensions.
- However, slight variations may occur between the color displayed on your screen and the actual product due to display settings.
- Product dimensions and specifications are subject to change without prior notice, but we strive to provide updated information.
4. Orders and Payments
- Orders will be confirmed only after successful payment.
- We reserve the right to cancel any order due to product unavailability, pricing errors, or suspected fraud.
- Payments are processed via secure third-party payment gateways.
5. Pricing
- All prices are listed in INR (₹) unless specified otherwise.
- Prices are subject to change without prior notice.
6. Shipping & Delivery
- We deliver products via courier. Delivery timelines vary by location.
- For full details, please refer to our Shipping Policy.
7. Returns & Cancellations
At The Gravity Bath Studio, every piece is carefully checked before dispatch. However, if you receive a damaged or incorrect product, we are here to help.
- To be eligible for a return or exchange, an unboxing video is mandatory.
- This video must: start before the package is opened and clearly show the product and the issue.
- Without this video, we will not be able to process any return or exchange requests.
- Once verified, we will offer a replacement or resolve the issue as appropriate.
Please Note:
- Requests must be raised within 48 hours of delivery.
- Products must be unused and in their original packaging.
- We do not accept returns or exchanges for reasons related to personal preferences (e.g., change of mind or minor design variations).
For any assistance, please contact our customer support team.
8. Intellectual Property
All images, product designs, text, and logos on our site are the intellectual property of The Gravity Bath Studio and may not be used or reproduced without permission.
9. Limitation of Liability
The Gravity Bath Studio is not responsible for any direct, indirect, or incidental damages arising from product use or website access.
10. Governing Law
These terms are governed by the laws of India. Any disputes shall be handled under the jurisdiction of courts in Udaipur, Rajasthan.
Contact Details
Email: thegravitybathstudio6@gmail.com
Address: Plot no 16, B” block, main road, opp. Bharat petrol pump, Meera Nagar, Udaipur, Rajasthan 313001
Telephone (Customer Support): +91 86969 66888